Frequently Asked Questions
Answers about our Mindray equipment, warranty, installation, and support
Is Triglav Healthcare an authorized Mindray dealer?
Yes. Triglav Healthcare is an authorized Mindray ultrasound equipment supplier for UP West, based in Bareilly, Uttar Pradesh, with over 15 years in the healthcare equipment sector.
What medical equipment does Triglav Healthcare supply?
We supply Mindray ultrasound systems across cardiology, general imaging, women's health, points of care, and primary care — including the DC-30 through DC-80A, Consona N6 through N9, and the Resona and Nuewa series — along with X-ray systems and ventilators. Browse the full range on our products page.
What warranty comes with the equipment?
Every system purchased from Triglav Healthcare includes a 1-year free service warranty. Optional extended warranty plans covering parts and labor are available for up to 3 additional years.
Do you provide installation and staff training?
Yes. Our certified engineers handle site assessment, full installation and system configuration, and hand over the equipment with documentation. We also provide hands-on staff training on equipment operation and clinical workflow.
What support do you offer after purchase?
We provide 24x7 technical support with engineer visits within 24 hours of a service call, bi-annual preventive maintenance, and genuine Mindray spare parts. A dedicated emergency helpline covers critical equipment failures. See our full services.
Where is Triglav Healthcare located, and which areas do you serve?
Our registered office is in Sainik Colony, Sanjay Nagar Road, Bareilly, Uttar Pradesh. We serve healthcare facilities across India as an authorized Mindray partner. Get directions on our contact page.
How do I get a price quote for Mindray equipment?
Pricing depends on the model, configuration, and your facility's requirements. Contact us by phone, WhatsApp, or the contact form for a quote tailored to your needs.
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